Frequently Asked Questions

What products do you sell?

We sell real CS:GO knives with skins inspired by the game. The knives we currently sell are Karambits, Butterfly knives, Gut knives and Flip knives. We aim to start selling other knives such as M9 Bayonets, Huntsmans and more knives in the future.

How long does shipping take?

We sell our products at very low prices and all orders have free shipping. Because of this, orders can take a few weeks to arrive as they are shipped from various different countries. Our current average time for orders to arrive is 2 weeks, but this may increase around holiday times. Some orders only take a few days to arrive; this depends on your location and which product you order.

We are looking at offering faster delivery methods for reasonable prices. Currently, you can contact us after ordering to purchase faster shipping methods. These vary from order-to-order but cost at least £20/$25/25EUR. These methods are intended for businesses but there is no reason why individuals cannot use them too.

Every order has a tracking number, so you will be able to track your order so you know roughly when it should arrive. You will receive this tracking number in an email when your order ships.

How long does it take to process my order?

Order details are usually forwarded to the corresponding warehouse the same working day (or the next if the order was placed after 5pm) and then shipped within 2 working days. If your order still hasn't shipped after a few working days, please let us know. Please note: during various national and international holidays, orders may take longer (possibly up to 7-10 days) to ship.

What countries do you ship to?

We ship to all countries, however some countries do not allow the importation of certain knives. We will attempt to ship all orders made, however we cannot be held responsible if your country's customs/border agency take your order or for any action taken by them after doing so. Please check that the product your want to order is not banned in your country before you order.

Sometimes, customs inconsistently take random orders whilst letting others through. For this reason we cannot guarantee anything and is why you should check before ordering.

Are your knives sharp?

Some knives are sharp, some are not.

Karambits: Sharp

Butterflies: Blunt (not sharp)

Flip knives: Sharp

How old do I have to be to purchase from your store?

You have to be the legal age required to own knives in your country if you want to order from this website. Usually, this is 18 but please check beforehand. By checking out and ordering, you confirm you are at least the legal age for purchasing knives in your location and are responsible for your own actions.

What payment methods do you accept?

We accept most major credit and debit cards (MasterCard, Visa, American Express etc.), PayPal and Apple Pay. If you'd like us to add a new payment method, please contact us.

What's the difference between royalknives.co.uk and royalcsgoknives.com?

Not much, really. Royalknives.co.uk is just another storefront/outlet for royalcsgoknives.com. This for targeting purposes only, as royalknives.co.uk was our previous website. The same Terms and Conditions, Privacy Policy and Returns Policy apply to both outlets and can be viewed at the bottom of this page. We will eventually phase out royalknives.co.uk but it is fully functional for now. New products will only be added to the royalcsgoknives.com store.

 

Got another question? Contact us